The rights of an attorney’s client are no different than the rights of a customer of any other business or organization. As well, the attorney is a service provider no different than any other business or organization that provides services to the public.
Such relationships have implications for both the attorney and the client that can sometimes be forgotten if the client cedes too much power to the lawyer who is organizing and directing the legal case. Such implications include the rights that a client can and should expect in working with the attorney; rights that are recognized by all bar associations.
In every legal case, the client has the right to expect the following from the attorney:
– Respect and thoughtful treatment.
– Being kept informed in a timely way of the progress of the case.
– A prompt response to questions and concerns that are made known by the client.
– The attorney using all reasonable means to settle a case out of court without sacrificing the client’s interests.
– A periodic accounting of all funds paid by the client.